Special Purchase

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Description

Note: This link is specifically created to meet customers’ needs for particular Love and Deepspace merchandise that is not listed. To use this service, please contact us via email to discuss your requirements. We will provide a quote and solution through email communication.

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FAQs

If you have any questions, feel free to contact us directly. support@ladsmerch.com

We believe in Simple Pricing. You won’t find complex bundles, hidden coupons, or "buy X get Y" math here. Here is everything you need to know about how we price our products:

Early Bird Rewards (Pre-orders): We reward early supporters with a scaling price model. Usually, items start at 20% OFF during the initial pre-order phase, move to 10% OFF as time passes, and return to Original Retail Price once they are in stock.

Why Prices Might Increase: Adjustments only happen if we made a clerical error in the initial listing (e.g., under-calculating shipping costs) or because restocking costs rise. Specifically, once our initial stock is sold out, the cost of sourcing additional units is often significantly higher, which will be reflected in the updated price.

Price Correction (Overcharge): If an item is incorrectly listed at a higher price—which occasionally happens with non-standard items due to weight calculation errors—we will adjust the price and proactively refund the difference to affected customers.

No Hidden Discounts: The price you see is the best price. We do not run flash sales or sitewide promotions—the best time to buy is always as early as possible.

All our prices are USD prices and the currency used is US Dollars. However we support Visa, MasterCard credit card payments and Paypal payments, the currency will be converted automatically.

There are generally two reasons for this. First, certain products are not listed due to shipping restrictions. Second, we do not offer items that are part of exclusive collaborations or limited releases.
If you have a specific item in mind, we can assist with personal purchasing. Please contact us via email for more information.ntent.

If you placed an order for in-stock items, please contact us via email within 24 hours of placing the order and provide the following information:
[Order Number]
[Name]
[Correct Shipping Address]
[Phone Number]
[Email]

Don't worry about ordering pre-order items and non-pre-order items at the same time affecting your shipment. As long as the price of the non-pre-order items you bought is more than 30 USD, we will package and ship them separately for you.

We have noticed that some users are concerned about the collection time being too long and worry about exceeding the refund period. You can rest assured that PayPal offers a refund period of 180 days, and for pre-order items, the waiting time is usually not as long, except for collectible figurines. Before we ship your order, you can contact us at any time for a refund. As a fellow gamer myself, I would be happy to keep any undelivered items as part of my own collection.

Delivery time = processing time + stock arrival time + shipping time

Stock arrival time is the main waiting period. This includes official merchandise pre-orders, which typically take around 90 days for delivery.

Once all your ordered products have arrived at our warehouse, they will be shipped together. You will receive an email notification once the shipment is dispatched. The estimated delivery time from the warehouse to your location is approximately 5 to 15 days.
Asia: 5-10 days
Europe:10-15 days
North America: 5-15 days
South America: 12-20 days
Oceania: 7-15 days

Kay

Verified owner

5/5

I was a bit worried as I’ve never seen anyone buy from this seller before but I took a chance! Thankfully, it worked out very well, and now I have my Xavier nendriod!! (Unsure why the listing says Caleb). I’ll definitely be making another purchase here again, it took around two weeks to get to me in the Midwest of USA!

2 weeks ago

Xavier Nendoroid Figure

Charleen

Verified owner

5/5

Super cute, looks just as in the photo, and packaged safely! Communication with the seller was 10/10, they respond quickly and very kindly :3 Would buy from here again!

5 months ago

Rafayel Bag Charm - All For Play Collab

Megan

Verified owner

5/5

Very happy. Perfectly package. From shipping, it took 11 days to get to France. Thank you for providing official merch for those outside of China! Will buy from this site again!

5 months ago

Rafayel Plush - Wanderlust Stroll

cynthia

Verified owner

5/5

Beautiful large badge with a glitter background, and comes in a nice case for protection. I keep in the plastic case for safekeeping.

5 months ago

Zayne Badge - Snowfall Encounter

Cynthia

Verified owner

5/5

Beautifully packaged, and I didn't realize they were a lenticular so that was a nice surprise. Would purchase from here again!

5 months ago

Zayne Polaroid - Master of Fate

Tiffany A.

Verified owner

5/5

I’m so happy that he arrived safely! My little collection of these plushies is complete and he was wrapped up nice and safely. The seller was very kind and responded to my inquires very quickly and I was updated on the tracking information very quickly. Super happy with the experience and I’m definitely going to purchase from here again! Thanks ☺️

7 months ago

Caleb Plush - Wanderlust Stroll

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