Special Purchase

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Description

Note: This link is specifically created to meet customers’ needs for particular Love and Deepspace merchandise that is not listed. To use this service, please contact us via email to discuss your requirements. We will provide a quote and solution through email communication.

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Special Purchase

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FAQs

If you have any questions, feel free to contact us directly. support@ladsmerch.com

All our prices are USD prices and the currency used is US Dollars. However we support Visa, MasterCard credit card payments and Paypal payments, the currency will be converted automatically.

There are generally two reasons for this. First, certain products are not listed due to shipping restrictions. Second, we do not offer items that are part of exclusive collaborations or limited releases.
If you have a specific item in mind, we can assist with personal purchasing. Please contact us via email for more information.ntent.

If you placed an order for in-stock items, please contact us via email within 24 hours of placing the order and provide the following information:
[Order Number]
[Name]
[Correct Shipping Address]
[Phone Number]
[Email]

Don't worry about ordering pre-order items and non-pre-order items at the same time affecting your shipment. As long as the price of the non-pre-order items you bought is more than 30 USD, we will package and ship them separately for you.

We have noticed that some users are concerned about the collection time being too long and worry about exceeding the refund period. You can rest assured that PayPal offers a refund period of 180 days, and for pre-order items, the waiting time is usually not as long, except for collectible figurines. Before we ship your order, you can contact us at any time for a refund. As a fellow gamer myself, I would be happy to keep any undelivered items as part of my own collection.

Delivery time = processing time + stock arrival time + shipping time

Stock arrival time is the main waiting period. This includes official merchandise pre-orders, which typically take around 90 days for delivery.

Once all your ordered products have arrived at our warehouse, they will be shipped together. You will receive an email notification once the shipment is dispatched. The estimated delivery time from the warehouse to your location is approximately 5 to 15 days.
Asia: 5-10 days
Europe:10-15 days
North America: 5-15 days
South America: 12-20 days
Oceania: 7-15 days

Charleen

Verified owner

5/5

Super cute, looks just as in the photo, and packaged safely! Communication with the seller was 10/10, they respond quickly and very kindly :3 Would buy from here again!

12 hours ago

Rafayel Bag Charm - All For Play Collab

Megan

Verified owner

5/5

Very happy. Perfectly package. From shipping, it took 11 days to get to France. Thank you for providing official merch for those outside of China! Will buy from this site again!

1 week ago

Rafayel Plush - Wanderlust Stroll

cynthia

Verified owner

5/5

Beautiful large badge with a glitter background, and comes in a nice case for protection. I keep in the plastic case for safekeeping.

3 weeks ago

Zayne Badge - Snowfall Encounter

Cynthia

Verified owner

5/5

Beautifully packaged, and I didn't realize they were a lenticular so that was a nice surprise. Would purchase from here again!

3 weeks ago

Zayne Polaroid - Master of Fate

Tiffany A.

Verified owner

5/5

I’m so happy that he arrived safely! My little collection of these plushies is complete and he was wrapped up nice and safely. The seller was very kind and responded to my inquires very quickly and I was updated on the tracking information very quickly. Super happy with the experience and I’m definitely going to purchase from here again! Thanks ☺️

2 months ago

Caleb Plush - Wanderlust Stroll

Gladys

Verified owner

5/5

This is absolutely PERFECT!!! I’m completely in love with my husband Zayne 😭💖 The quality is amazing, even better than I expected, and the box is sooo cute, I didn’t want to throw it away (๑˃ᴗ˂)ﻭ

The delivery took about 2 weeks, but it was 100% worth the wait. I’m so happy I bought this item and I couldn’t be more satisfied! Thank you so much ✨(♡˙︶˙♡)

3 months ago

CD Album Gift Box - Echoes of Deepspace

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